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Service/Support » Warranty

Warranty

Except as stated elsewhere herein, all Stertil-KONI lifting systems are warranted for a period of two (2) years for parts and one (1) year labor commencing from the effective date of acceptance by the Customer. A warranty registration form or registration card must be sent to Stertil-Koni within 30 days of receipt of equipment to establish such date otherwise the invoice date will become the effective date of acceptance by the customer. During the warranty period, parts that are found to be defective will be repaired or replaced (at the option of Stertil-KONI) without charge. The defective parts must be returned and freight charges prepaid, with the acceptance date listed on the parts to a Stertil-KONI Authorized Service Center. The repaired or replaced equipment will be returned with freight charges prepaid by Stertil-KONI.

 

Exceptions:

  • There is a one (1) year parts and labor warranty for all sub-grade (below floor) foundation components for in-ground lifts.
  • There is a five (5) year parts-only warranty for Hydraulic Cylinders used in the Stertil-KONI Mobile Lifting columns.
  • There is a lifetime parts-only warranty on nylon guide rollers used in Stertil-KONI lifting products that utilize such rollers.
  • Parts replaced under the (2) year parts warranty period carry the remaining balance of the warranty on the lifting system covered.
  • Non-warranted replacement parts purchased carry a (60) day parts-only replacement warranty.
  • Warranty is non-transferable.

This warranty does not apply where equipment has been damaged due to abnormal wear: misuse, overloading, accident (including shipping), improper maintenance, alteration, improper fluid maintenance, or other causes not the result of defective materials or workmanship. Drive over cables for mobiles are warranted, however, only for vehicles with pneumatic tires.

Repair or replacement is the exclusive remedy for allegedly defective equipment under this warranty, and Stertil-KONI will not be liable for any consequential or incidental damages for breach of any express or implied warranty on this equipment.

Stertil-KONI is not responsible for claims made by persons other than Stertil-KONI authorized service or sales representatives.

This warranty is the exclusive warranty in lieu of all other warranties, including warranties of merchantability, fitness for a particular purpose or any other type, whether express or implied.